Twilio's Security Incident Response Team (SIRT) partners with R&D Engineering and Business teams to develop scalable security processes and technical solutions.
Responsibilities
Lead and support response to all security events and incidents across Twilio's global infrastructure, services, and applications.
Document incidents and projects, craft runbooks and standard operating procedures.
Work cross-collaboratively to solve challenges related to a broad spectrum of threat actors.
Drive identified betterments from security events and incidents.
Own the security incident lifecycle, participate in on-call rotation and RCAs.
Mentor and support the team.
Requirements
5+ years of security incident response in a production-cloud environment.
Subject-matter expert on security issues and technologies.
Ability to utilize AI for complex security incident response delivering high-fidelity detections.
Advanced knowledge of service-oriented architectures and cloud security tools.
Experience with SIEM platforms and SOAR tools, automating manual security processes.
Experience in AWS, GCP, or another large cloud platform.
Excellent written and verbal communication skills.
Conditions
Remote, but not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Occasional travel for project or team meetings.
Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings.