About the company
Join the Network Diagram team and help shape advanced network visualization and analysis capabilities across ArcGIS. We’re looking for a Senior Product Engineer who combines strong analytical skills, domain curiosity, and a passion for building high-quality, user-centered software.
Responsibilities
- Build deep expertise in Network Diagrams and Utility Network workflows, contributing to product direction and design decisions
- Collaborate with engineering teams to refine requirements, scenarios, and expected system behavior
- Use domain knowledge and AI-assisted analysis to explore workflows, identify gaps, and improve user experience
- Validate capabilities through exploratory, scenario-based, and data-driven approaches grounded in real-world use cases
- Apply sound testing practices and use scripting and AI-assisted techniques to improve coverage and efficiency
- Identify, reproduce, and help resolve issues in collaboration with development teams
- Investigate customer-reported issues using real workflows and AI-assisted analysis to accelerate understanding and resolution
- Evaluate product behavior using utility and network scenarios to drive meaningful improvements
- Contribute to best practices that support successful customer adoption of Network Diagram capabilities
- Create clear, high-quality documentation, guidance, and examples that support user success
- Communicate complex technical concepts effectively across teams and to users
- Leverage AI-assisted tools to improve clarity, consistency, and efficiency in content and communication
Requirements
- 5+ years of experience in a GIS, software development, or related technical environment
- Experience with network visualization, diagrams, or schematics
- Experience with utility or telecommunications networks and their data models and workflows
- Experience with Python for scripting and automation
- Strong analytical and problem-solving skills, with the ability to understand complex systems and workflows
- Solid understanding of software quality practices and validation approaches
- Good understanding of the software development lifecycle and agile methodologies
- Proven ability to explain complex technical concepts clearly
- Strong organizational skills and ability to drive work independently
- Ability to effectively use modern tools, including AI-assisted workflows, to enhance productivity
- Bachelor’s degree in GIS, engineering, computer science, or a related field
- Existing work authorization for France
Recommended Qualifications
- Familiarity with ArcGIS, especially ArcGIS Pro and Utility Network
- Experience working with relational or geospatial databases
- Programming experience in C#
- Experience contributing to technical documentation or user guidance
- Familiarity with version control systems such as Git
- Advanced degree (Master’s or PhD) in a relevant field