About the company
Our partner is looking for a Pre-Sales Engineer based in Canada. This role is an opportunity to combine technical expertise, cybersecurity knowledge, and customer engagement in a highly consultative environment.
Responsibilities
- Present the vision, capabilities, technical architecture, and value of security policy management and automation solutions through tailored presentations and product demonstrations.
- Conduct remote discovery sessions to assess prospective customers' technical requirements, business needs, and overall fit.
- Evaluate customers' maturity in security policy management and automation and recommend solutions aligned with their specific challenges and objectives.
- Build trusted technical relationships with prospects, customers, and partners, serving as a knowledgeable advisor throughout the buying journey.
- Partner closely with sales representatives to develop account strategies, support team-based selling, and advance qualified opportunities.
- Provide pre-sales and post-sales technical guidance, including written and verbal instructions on product usage and capabilities.
- Collaborate with Sales, Product Management, Delivery, and Product Development teams to ensure customer requirements are understood and addressed.
- Communicate product enhancement requests and customer feedback to R&D and Product Management, including the underlying business cases.
- Support, demonstrate, and train technology partners to strengthen their ability to position and deliver solutions.
- Represent the solution portfolio at industry events, virtual sessions, and other external channels, helping educate the market on cybersecurity and network automation.
- Stay current with cloud security technologies, networking trends, and the evolving enterprise cybersecurity landscape.
Requirements
- 4+ years of experience in technical sales, pre-sales, solutions engineering, or another comparable customer-facing technical role; alternatively, a Bachelor's degree in an engineering discipline with relevant technical experience.
- Strong technical aptitude and the ability to learn new cybersecurity and cloud technologies quickly.
- Hands-on understanding of networking concepts and enterprise network environments is preferred.
- Knowledge of Linux environments is an advantage.
- Experience with scripting languages such as Bash or Python is desirable.
- Familiarity with REST APIs and/or GraphQL is a plus.
- Ability to work effectively in a team-oriented sales environment while also independently managing customer-facing technical activities.
- Strong presentation, communication, interpersonal, and relationship-building skills.
- Ability to translate complex technical concepts into clear business value for both technical and non-technical stakeholders.
- Customer-focused mindset with strong problem-solving and consultative skills.
- Professional fluency in English and French is required.
Conditions
- Opportunity to work in the enterprise cybersecurity and network security automation space.
- Exposure to complex networking environments, hybrid cloud infrastructures, and large-scale enterprise customers.
- Collaborative environment working across Sales, Product, Engineering, and Delivery teams.
- Opportunity to develop expertise in emerging cloud security and network automation technologies.
- Customer-facing role with opportunities to build trusted-advisor relationships and influence technical buying decisions.
- Participation in industry events, partner enablement activities, product demonstrations, and technical evangelism.
- Professional growth through continuous exposure to evolving cybersecurity technologies and enterprise security challenges.