Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analyst, Global Delivery based in India.

• Process and fulfill batch orders and service requests within defined service-level agreements and turnaround times.
• Perform pre-validation checks and collaborate with customer engagement and sales teams to clarify requirements and address anomalies that could affect output quality.
• Validate system configurations, data extraction, cleansing, and validation activities against customer requirements.
• Review and process work requests using internal tools, ensuring all specified requirements are accurately addressed.
• Process high-quality input data to support strong matching rates and reliable customer outputs.
• Produce accurate reports and deliverables within required timelines to support customer decision-making.
• Investigate and resolve data-related concerns before outputs are delivered to customers.
• Respond to queries and complaints promptly and ensure issues are appropriately addressed.
• Maintain a strong understanding of relevant products, business processes, and domain requirements.
• Identify opportunities to improve operational efficiency, data quality, and process effectiveness.
• Follow documented procedures and contribute to process and documentation reviews.
• Monitor and achieve defined KPI targets while maintaining high standards of service quality.
• Support migration initiatives and data-related activities using appropriate programming and data manipulation techniques.

• Bachelor’s degree in Engineering, Operations Research, or an equivalent discipline, with a strong academic record.
• 0–2 years of professional experience; entry-level candidates with relevant technical and analytical capabilities may be considered.
• Strong coding and programming fundamentals, with experience or knowledge of SQL and Python.
• Familiarity with ETL, data manipulation, Unix, or similar technologies is desirable.
• Basic knowledge of Autosys or other job scheduling tools is an advantage.
• Familiarity with credit bureau products or offerings is beneficial.
• Strong attention to detail and a consistent focus on data accuracy and service quality.
• Effective written and verbal communication skills, with the ability to interact with stakeholders at different levels.
• Strong problem-solving and analytical abilities, with an organized approach to investigating and resolving issues.
• Ability to work independently while contributing effectively within a collaborative team environment.
• Good planning, organization, multitasking, and time-management skills.
• High level of familiarity with Microsoft Office tools.
• Willingness and ability to work US shifts and collaborate with teams across different time zones.

• Remote working opportunity in India.
• Full-time employment.
• Exposure to global delivery operations and international customers.
• Opportunity to develop experience in data processing, analytics, ETL, SQL, Python, and operational technologies.
• Collaborative environment with opportunities to work across customer engagement, sales, and operational teams.
• Opportunities for professional and personal development through a flexible working environment.
• US-shift schedule providing experience working with international teams and processes.