About the role
Join the Marketing Operations team and play a critical role in scaling Samsara's global revenue engine. As our Sr. Marketing Ops Manager for Global Lead Funnel Optimization, you will own the end-to-end lead lifecycle — from ingestion and routing through enrichment, SLA governance, and funnel performance — across all of our go-to-market regions.
This is a high-impact, cross-functional role at the intersection of marketing, sales, and data. You'll work closely with Marketing, Sales, Sales Operations, and Engineering to continuously improve the systems and processes that convert marketing activity into pipeline — and you'll be expected to operate with a high degree of autonomy, bringing both analytical rigor and a builder's mindset to every problem you tackle.
In this role, you will
- Own the global lead funnel architecture. Take end-to-end ownership of lead ingestion, routing logic, channel setup, data enrichment, and SLA governance — continuously iterating to improve speed, accuracy, and conversion.
- Drive lead-to-opportunity performance. Conduct regular analyses of funnel conversion rates across regions and segments; translate findings into prioritized improvement initiatives and lead their execution through to measurable impact.
- Build for scale, not just for today. Design and implement scalable process and systems improvements that anticipate Samsara's continued growth across markets — solving problems at the root, not the surface.
- Enable funnel visibility. Build and maintain reporting that gives marketing and sales leadership clear, reliable insight into pipeline generation performance; surface trends, anomalies, and opportunities proactively rather than reactively.
- Be the operational backbone of our GTM engine. Maintain deep, trusted working relationships across Sales, Sales Operations, Account Development, Marketing, and Engineering; serve as the go-to operational counterpart who can communicate clearly across technical and non-technical audiences alike.
- Leverage AI and automation to compound your impact. Build AI-powered workflows that automate repeatable lead flow tasks; integrate these into your standard operating approach and actively share what's working with the broader team.
- Bring solutions, not just problems. Identify gaps before they become escalations; frame issues clearly and arrive at cross-functional conversations with a point of view on how to fix them.
- Be a trusted partner to the teams who depend on you. Serve as a responsive, solutions-oriented resource for ADR Managers and Marketing Campaign owners — fielding questions on lead quality, performance measurement, and system behavior with an open mind and a win-as-a-team attitude; use their feedback to continuously improve what you own.
Minimum requirements for the role
- 6+ years of experience in Marketing Operations, Sales Operations, Business Systems, Analytics, or a closely related B2B go-to-market role, with a strong emphasis on analytical problem solving and end-to-end program ownership.
- Advanced proficiency with LeanData for lead routing and Salesforce, including deep working knowledge of the Lead, Contact, Account, Campaign, Activity, and Opportunity data models.
- Strong command of funnel dynamics, measurement, and analytics — able to diagnose conversion issues, build analyses, and translate findings into clear, data-driven recommendations for senior stakeholders.
- Clear, structured communicator with strong stakeholder management skills.