Product Marketing Operations Manager

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

• Own the model launch calendar and sequencing across a broad portfolio of releases, coordinating timing with partner teams across marketing, product, and communications
• Own the plan of record for each launch — deliverables, owners, dependencies, and deadlines — and surface risks early enough to act on them
• Own the path launch materials take through review, partnering with legal, policy, research, and communications so reviews happen in the right sequence against dates people can plan to
• Drive decisions and alignment across senior cross-functional stakeholders without direct authority
• Own launch-day execution: sequencing, timing, access, and the operational readiness of everything that goes live together
• Own the internal resources our field teams reach for first, along with the operational side of enablement — scheduling, speakers, and materials logistics
• Develop and improve launch processes, playbooks, and operational frameworks that scale beyond any one launch
• Own launch retrospectives, recurring product communications, and — when volume requires it — launch materials themselves

• Have owned launch or release operations end to end, and been accountable for launches landing on time and in good shape
• Have built or substantially improved a launch or release process
• Treat process as a product — you care whether people adopt what you build, and you measure it
• Background in product marketing, product operations, technical program management, and launch production all fit
• Work well when priorities and timelines shift, and can keep a complex plan coherent as details change
• Are effective at driving decisions across senior stakeholders without direct authority
• Have a technical background with the ability to understand and communicate complex AI concepts to both technical and non-technical audiences
• Write clearly, and can produce launch-ready material
• Are energized by ambiguity and moving fast in a rapidly evolving market

• Role-specific policy: For this role, we expect staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
• Annual Salary: $255,000 — $320,000 USD