About the company
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
Responsibilities
- Serve as the in-house subject matter expert for Datadog’s AI Agent Observability product
- Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting AI Agent Observability
- Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community
- Build proofs of concept and small-scale deployments to validate solutions and reproduce real-world customer environments
- Act as a trusted advisor to Product Management by delivering actionable feedback informed by real-world field experience
Requirements
- You bring a strong software engineering foundation, with hands-on experience building and operating AI Agent-powered applications in production environments at a large scale, and are comfortable diving deep into codebases to understand architectural decisions, tradeoffs, and implementation details
- You are familiar with distributed systems and core observability concepts, such as tracing, metrics, and logging
- You can translate the industry patterns into the emerging AI Agent observability domain, including agentic workflows, LLM spans, experiments, evaluations, and prompt templates
- Experience with languages such as Python and/or JavaScript/TypeScript
- Comfortable operating in rapidly evolving, ambiguous technical domains
- You build deep context across teams and translate it into reusable, scalable solutions
- You take ownership from problem definition through implementation and measurable outcomes
- Highly detail-oriented, particularly when working on architectures and customer-facing technical assets
- You bring strong listening and consultative skills and are experienced supporting customers in high-pressure, complex situations
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train, or air up to 40% of the time
Conditions
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks