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RemoteSpain

Marketing Operations and CRM Expert

D
Docplanner
Формат
Remote
О роли

Описание вакансии

About the company
  • Docplanner Group is the world's largest healthcare platform, connecting 24 million patients with 280k doctors across 13 countries.
  • Brands include ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda.
  • Marketplaces, SaaS and AI tools simplify daily tasks for doctors, clinics and hospitals.
Responsibilities
  • Be responsible for the configuration, maintenance, and continuous optimization of marketing systems, with a proactive mindset toward scalability and performance.
  • Contribute to transformational initiatives leveraging AI - including AI-powered workflows, AI agents, and emerging AI capabilities to automate processes, improve efficiency, and unlock new value for the marketing team.
  • Support and continuously improve the HubSpot–Salesforce sync, ensuring data integrity, reliable lead flow, and alignment between platforms.
  • Build and refine predictive lead scoring models to enable smarter prioritization and higher conversion.
  • Take a proactive approach to workflow monitoring and error resolution, particularly around MQL qualification and lead assignment/delivery, minimizing disruptions.
  • Leverage data enrichment and custom-coded actions within workflows to extend platform capabilities and deliver advanced automation.
  • Create, manage, and document system processes, and train all users on best practices.
  • Maintain and refine core items such as CRM records, properties, lists, workflows, user management, and GDPR compliance.
  • Implement lead scoring practices, lead sources, chatbots, and marketing automation tactics to drive higher conversion.
  • Manage data imports according to campaign requirements, ensuring data accuracy, hygiene, and proper segmentation.
  • Be responsible for data security and governance for information flowing in and out of the marketing systems.
  • Partner with internal teams to identify pain points, prioritize enhancements, and communicate improvements for core marketing systems.
  • Drive cross-platform integrations (Salesforce included) and collaborate with other system administrators and internal data teams.
  • Stay up-to-date on data & technology changes (internal and external), including AI advancements, that can impact the marketing technology stack.
  • Be part of the evaluation of future technology solutions to meet the evolving challenges of the marketing team.
Requirements
  • Degree in marketing, computer science, business, or a related field.
  • Proficient knowledge of digital marketing automation or other marketing technology (HubSpot required).
  • Salesforce experience, particularly with HubSpot–Salesforce sync, is a plus.
  • Hands-on experience or a strong interest in applying AI to marketing operations is a significant plus.
  • Familiarity with predictive lead scoring, data enrichment, and custom-coded workflow actions is highly valued.
  • Demonstrated experience using technology & marketing expertise to drive process and performance improvements.
  • Proven ability to manage multiple, competing priorities simultaneously.
  • High attention to detail is a natural characteristic.
  • Positive can-do attitude with strong initiative and follow-through.
  • A proactive mindset - anticipating issues and initiating improvements rather than waiting for them to surface.
  • Insatiable appetite to learn and grow.
  • Excellent written & verbal communication skills, with a proven ability to deliver messages in a manner that is clear, effective, and engaging.
  • Strong level of business English.
Conditions
  • This role is remote within our markets.
  • Global benefits: healthcare insurance, wellness support, time off.
  • Local perks depending on location.
  • Career growth opportunities.
  • Truly global team.
  • Flexibility that works for you.
Стек и навыки

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