Hardware Engineer

About the company

• Graphcore is a leading innovator in AI compute, part of the SoftBank Group
• Builds hardware, software and systems infrastructure for next-generation AI

Responsibilities

• Lead advanced operational, diagnostic and engineering support across lab and data centre environments
• Improve hardware bring-up, validation and troubleshooting for AI compute platforms
• Diagnose failures across server blades, racks, power systems, thermal behaviour, network configuration and BIOS/BMC issues
• Perform root cause analysis, corrective action and improve operating practice
• Support new platforms from early bring-up through deployment
• Guide others, improve documentation and raise the standard of hardware diagnostics

Requirements

• Strong knowledge of server hardware architectures and board-level debugging
• Experience isolating failures using system logs, telemetry, power data and thermal metrics
• Hands-on experience with HPC systems, AI compute platforms or rack-scale infrastructure
• Ability to lead structured root cause analysis and propose practical corrective actions
• Confidence working across engineering, platform and data centre teams
• Clear written and verbal communication, with the judgement to guide junior engineers

Conditions

• Flexible working
• Generous leave
• Retirement planning support: up to 5% matched pension
• Phantom equity
• Income protection and life assurance
• Flexible benefits including private medical insurance and dental cover
• Applicants must have the legal right to work in the UK; no visa sponsorship