This position is listed on behalf of a partner company, who manages all applications and next steps.
Senior accounts receivable role responsible for supporting accurate billing, efficient collections, cash application, and overall AR operations.
Fully remote opportunity suited to an independent, detail-oriented professional who thrives in a fast-paced SaaS environment.
Responsibilities
Manage end-to-end accounts receivable activities, ensuring accurate and timely invoicing across new business, expansions, contract modifications, auto-renewals, multi-year agreements, and overages.
Execute proactive, customer-focused collections strategies to drive timely payments.
Use NetSuite and Tesorio to manage collections activity and maintain accurate customer records.
Apply and post incoming ACH, wire, credit card, and Stripe payments.
Research and resolve unapplied cash, chargebacks, short-pays, and payment discrepancies.
Prepare credit and debit memos and manage customer credit monitoring.
Analyze AR aging, collections performance, cash flow trends, and key metrics.
Support month-end and year-end close.
Use NetSuite and SuiteBilling expertise to troubleshoot billing issues and drive process improvements.
Prepare audit schedules, reconciliations, and billing documentation.
Support SOX controls and process documentation.
Identify opportunities to use AI and automation to streamline AR workflows.
Collaborate with Sales, Customer Success, Account Management, and Sales Operations.
Requirements
5+ years of experience in accounts receivable, billing, collections, or a related financial operations role.
Extensive experience with NetSuite ERP and SuiteBilling highly preferred.
Strong analytical capabilities.
Excellent written and verbal communication skills.
Customer-focused approach.
Strong independence, self-motivation, organization, and accountability in a fully remote work environment.
Proficiency with Microsoft Excel and Google Sheets.
Experience with Salesforce, Zendesk, Tesorio, Gmail, or Stripe is a plus.
Familiarity with SaaS business models and subscription billing preferred.
Exceptional attention to detail.
Must be legally authorized to work in the United States; visa sponsorship is not available.
Remote within the United States, excluding California and the New York metropolitan area.
Conditions
$65,000–$75,000 USD annual base salary.
Bonus, equity, and benefits as part of the total compensation package.
Equity for full-time employees.
401(k) match.
Flexible paid time off and generous sick-time policy.
Comprehensive health plans with employer contributions.
100% company-paid short-term and long-term disability insurance.