About the company
Sutherland is a global provider of business process and technology management services, offering analytics-driven back office and customer-facing solutions.
Responsibilities
- Administer AWS console and deploy databases & RDS services
- Perform AWS RDS DB health checks and availability checks using CloudWatch and Performance Insights
- Read and analyze database logs and error logs
- Configure alerts, monitor alerts and fine-tune thresholds
- Perform RDS instance actions and compare with Terraform code
- Export/import (Postgres) and backup/restore (SQL Server) data
- Install/deploy databases, configure backups and maintenance jobs
- Perform data restores, patchset/service pack installation, edition upgrades/downgrades, troubleshoot locking and corruption issues
- Perform operational duties including database backups, application server health, service recycling
- Identify and resolve operational issues (batch failures, network issues, client data feed errors)
- Monitor server performance, memory utilization, CPU, file systems, databases, batch jobs
- Prepare, review, test and execute T-SQL and PowerShell scripts
- Investigate performance issues and implement tuning solutions
- Provide 24x7 support to production SaaS infrastructure, including on-call rota
Requirements
- 6 to 10 years of experience as DBA managing multiple DB engines
- Minimum 6 years relevant experience as DBA
- Hands-on experience with multiple versions of Postgres (mandatory)
- Knowledge of Microsoft SQL, Aurora, MySQL is an advantage
- Hands-on experience with AWS Cloud and AWS RDS
- Basic coding skills in PowerShell, Python, Terraform
- Understanding of automated backups in AWS and ad-hoc snapshots
- Understanding of ITIL – incidents, service requests, change management
- Advanced English