Join the Food Safety & Quality Assurance team on a 12 month FTC, maintaining the highest standards across operations.
Responsibilities
Reporting and Data Analysis: Generate comprehensive UK FSQA reports, including monthly summaries, a weekly FSQA newsletter (GMP, Ice, Destructive Testing, System Compliance), and routine KPI updates
Document Control Management: Own and maintain the UK Document Control process
Audit Compliance & Continuous Improvement: Monitor site audit compliance, including tracking GMP scores and updating frequency risk assessments
Customer Complaint Oversight: Manage the full lifecycle of UK and IE customer complaints, including investigation, root cause analysis, and proactive trending
Certification Readiness: Support the BRCGS GAP Analysis and maintain systems and documentation for continuous site audit readiness
Quality Assurance Project Leadership: Drive independent projects and perform ad hoc tasks focused on compliance with food safety and quality standards; oversee temperature monitoring and calibration checks
Training Support: Support the development and delivery of site training programs
Risk Communication: Ensure clear, timely, and effective communication and escalation of quality and safety risks
Requirements
Proven experience in a quality/compliance role within food & beverage or similar industries
Proven track record in a people management role, leading, motivating, and developing teams
Proficiency in using quality management software or tools for data analysis and reporting
Experience HACCP Level 3 & Food Safety Level 3; Degree in food science, food technology or a related field preferred
Proficiency in using G-Suite Software
Proven experience in managing direct reports and line management responsibilities
Confident and effective communicator with strong interpersonal, relationship building and negotiation skills
Conditions
70% off HelloFresh or Green Chef boxes
Company pension scheme
Gym membership
Bupa private medical insurance (including dental & family cover options)
Mental health first aiders and an employee assistance programme
Dog friendly office (London site only)
Nursery support scheme
Cycle to work scheme
Group Life Assurance
Location: HelloFresh UK | Unit 2, Collaboration Way | Smartparc | Derby | DE21 7HW
Working Schedule: Day Shift, Monday to Friday
Must have the independent right to work in the UK; no sponsorship available