About The Role
- Communications keeps clinics and patients connected through Jane: working on text messaging, secure messaging, and the staff notification centre.
- Mission is to bridge care between visits.
- We're currently moving text messaging from beta to general availability.
The Impact You Could Have
- Bring care and craft to the Communications experience by shaping the interactions, and introducing moments of delight that make messaging in Jane feel polished and human.
- Own smaller projects end to end, from understanding the problem in a brief to shipping a polished improvement, with support from your product manager and design partners.
- Improve consistency across our messaging surfaces by working within and championing Jane's design system.
- Partner closely with developers, pairing with them day to day so your designs come to life the way you meant them to.
- Join customer research sessions and help turn what clinics tell us into sharper prototypes and better solutions.
- Build strong relationships with designers in neighbouring groups and with our go-to-market partners.
- Champion pragmatic, responsible AI adoption in your design practice, using tools like Claude Code to prototype quickly.
The Experience We Feel We Need
- You've worked as a product designer in a commercial setting, ideally for at least 2 years, and you have shipped features to customers.
- You understand how a product team works, including how design partners with product managers and developers.
- You have a strong eye for interaction design and visual craft, and you enjoy getting the details right, like states, transitions, and microinteractions.
- You're equally comfortable in Claude Code as well as Figma and understand how to work within a design system.
- You have a bias to action, staying close to your team, anticipating what's coming, and picking up work without waiting for a ticket.
- You're curious and confident enough to ask questions and speak up, and you welcome feedback with an open mind.
More About Jane
- Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia.
- We're now a team of more than 800 people working remotely across Canada, the US, and the UK.
- We build the products and tools that thousands of clinics rely on every day.
- We're also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences.
Compensation & Benefits
- Annual salary range of $92,000 to $138,000.
- We believe in paying for growth. You'll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully.