Senior Account Executive

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

• Meet or exceed sales targets across your UK Commercial territory.
• Own and grow a portfolio of UK Private Sector accounts (700–2,000 employees), driving both net-new logo acquisition and expansion within existing customers.
• Build and execute account strategies, aligning ServiceNow solutions and use cases to each customer's business initiatives.
• Generate self-sourced pipeline, while also leveraging partner and BDR-sourced pipeline to build a healthy, diversified funnel.
• Manage the full sales cycle from prospecting through to close, following ServiceNow's value-selling methodology.
• Build genuine working relationships with partners to jointly source and progress opportunities.
• Collaborate with an extended team — Solution Consultants, Customer Success, Partner Account Managers, and BDRs — to progress deals and deliver customer value.
• Provide accurate and timely forecasting, territory plans, and account strategies to management.
• Represent ServiceNow's value proposition credibly to senior stakeholders, up to VP and C-level.
• Mentor and support colleagues, contributing to the wider success of the team.
• Occasional travel for training and/or meetings may be required.

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Persistent and dependable, especially with attendance, deliverables, and deadlines.
• Excellent relationship-building skills, with the ability to build meaningful business relationships with customers, prospects, partners, and internal colleagues.
• Excellent presentation, verbal, and written communication skills.
• Strong business acumen — able to understand a customer's strategic priorities and position relevant value accordingly.
• A thorough understanding of the sales process, with the ability to navigate and progress complex, multi-stakeholder sales cycles.
• Experience growing revenue within an existing customer base, identifying and progressing expansion opportunities.
• Proven ability to self-source new logo pipeline, not solely reliant on inbound or partner-registered opportunities.
• 3-6 years of experience in a closing sales role, with a demonstrable track record of success.