Systems Engineer

About the company

• Graphcore is building the hardware and systems infrastructure needed for the next generation of AI breakthroughs, part of the SoftBank Group.

Responsibilities

• Lead advanced operational, diagnostic and engineering support across lab and data centre environments.
• Improve hardware bring-up, validation and troubleshooting for AI compute platforms.
• Diagnose failures across server blades, racks, power systems, thermal behaviour, network configuration and BIOS/BMC issues.
• Turn hard problems into clear root cause analysis, corrective action and better operating practice.
• Support new platforms from early bring-up through deployment.

Requirements

• Strong knowledge of server hardware architectures and board-level debugging.
• Experience isolating failures using system logs, telemetry, power data and thermal metrics.
• Hands-on experience with HPC systems, AI compute platforms or rack-scale infrastructure.
• Ability to lead structured root cause analysis and propose practical corrective actions.
• Clear written and verbal communication, with the judgement to guide junior engineers.

Conditions

• Flexible working, generous leave, up to 5% matched pension, phantom equity.
• Private medical insurance and dental cover options.
• Applicants must have the legal right to work in the UK; no visa sponsorship.