Technical Program Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Program Manager – Cloud Platform based in India.

• Own the end-to-end planning, coordination, and delivery of major cloud platform initiatives, including new product experiences, customer rollouts, migrations, and other strategic programs.
• Partner closely with Customer Success teams and customers to plan deployment schedules, sequence activities, manage dependencies, and remove blockers.
• Coordinate across engineering, services, customers, and leadership to ensure programs remain aligned with agreed timelines, priorities, and objectives.
• Take ownership of cross-functional coordination and operational overhead so engineering teams can remain focused on technical delivery.
• Build, maintain, and communicate a clear product and program roadmap aligned with business and customer priorities.
• Gather, consolidate, and structure product requirements from services teams, customers, and other stakeholders.
• Ensure customer context, use cases, requirements, and specifications are prepared ahead of engineering cycles to minimize delays and ambiguity.
• Secure leadership approvals and decisions in advance so engineering teams have the clarity and authorization needed to execute.
• Own and maintain release notes and product documentation for features and capabilities delivered.
• Work with engineering teams to document intended behavior, known limitations, release caveats, and potential misuse risks for each release.
• Monitor program progress, identify risks and dependencies, and proactively coordinate mitigation plans.
• Prepare and publish regular leadership updates, including monthly reports covering engineering achievements, delivery progress, risks, and upcoming priorities.
• Act as a trusted bridge between technical and non-technical stakeholders, ensuring information flows clearly across the organization.
• Maintain a strong understanding of the cloud platform and engage hands-on with the product when necessary to guide programs effectively.

• 8+ years of experience in Technical Program Management or a closely related technical delivery discipline.
• Strong technical background with the ability to understand complex products, engage credibly with engineers, and effectively direct or coordinate technical teams.
• Demonstrated ability to earn the confidence and respect of engineering teams through strong technical understanding, structured execution, and effective decision-making.
• Expert proficiency with Azure DevOps, including backlogs, boards, releases, work tracking, and program or project management workflows.
• Proven experience managing deadline-driven programs involving multiple stakeholder groups, including engineering, services, customers, and senior leadership.
• Excellent organizational, coordination, documentation, and written communication skills.
• Strong ability to manage multiple priorities, dependencies, risks, and delivery timelines simultaneously.
• Comfortable getting hands-on with technical products and understanding how features, integrations, and platform capabilities work in practice.
• Ability to translate customer and business needs into clear requirements and actionable engineering priorities.
• Strong stakeholder-management skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Experience working in a SaaS or cloud platform environment is highly desirable.
• Exposure to release management, product operations, technical writing, or cloud platform delivery is an advantage.
• Strong ownership mindset, proactive approach to problem-solving, and ability to operate effectively in a fast-paced environment.
• Willingness to work remotely across India, with flexibility to transition to an onsite working model in the future if required.

• Fully remote opportunity across India, with potential for an onsite transition in the future.
• High-visibility role with direct exposure to leadership and influence over major cloud platform initiatives.
• Opportunity to shape the way a growing cloud platform scales across enterprise and education customers globally.
• Significant ownership across customer rollouts, migrations, product roadmaps, releases, and technical program delivery.
• Close collaboration with talented engineering, services, customer success, product, and leadership teams.
• Exposure to modern cloud and AI technologies and large-scale platform initiatives.
• Opportunity to influence engineering processes, delivery practices, product readiness, and customer deployment strategies.
• Strong professional growth opportunities in technical program management, cloud platforms, and product operations.
• Competitive salary aligned with experience, skills, and market standards.
• Healthcare and other employee benefits.