Account Manager

About the company

• Glovo is part of the Delivery Hero Group, a global local delivery platform operating in around 65 countries, headquartered in Berlin, Germany.

Responsibilities

• Build and maintain strong, long-term relationships with restaurant Partners through consistent and proactive communication.
• Understand Partners' business goals and challenges to provide strategic guidance and support.
• Manipulate and analyse data to drive operational excellence, growth and profitability.
• Drive rapid revenue growth through promotions, marketing activations, and menu optimization.
• Take ownership of partner revenue performance, driving measurable growth.
• Collaborate with internal teams (Marketing, Operations, Finance, Customer Service) to develop customised solutions.
• Take full ownership of the partner onboarding process in the App.

Requirements

• 2+ years of experience in high-performance account management or business consultancy, preferably in FMCG, food-hospitality, or on-demand delivery.
• Bachelor in Business Administration, Marketing, Industrial Engineering is a plus.
• Problem solver, data-driven with an analytical approach.
• Highly organized, proactive with strong time management and prioritization skills.
• Good knowledge of internal tools such as Google suite; Salesforce is a plus.
• Native level of Italian and proficiency in English.

Conditions

• 30% quarterly performance bonus.
• Equity plan.
• Private health insurance.
• Monthly Glovo credit.
• Discounts on transportation, food, and kindergarten expenses.
• Extra time off, work from home two days a week, work from anywhere up to three weeks a year.
• Enhanced parental leave and office-based nursery.
• Online therapy and wellbeing benefits.
• Turin office based.