About the company
Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform. We operate in around 65 countries worldwide, headquartered in Berlin, Germany.
Responsibilities
- Build and maintain relationships with Glovo's top Partners in the country through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)
- Draw and execute plans, making partners grow through promos negotiations, marketing activations and menu performance (e.g., selling items, Average Order Value, Conversion Rate)
- Onboard new top partners on the platform by providing them all the necessary tools and information
- Be responsible for partners' business performance, analyze their main KPIs and ensure growth
- Prepare reports and dashboards to present to partners / use as source of operational improvements
- Get feedback from partners and translate it into product, marketing and operations improvement
- Lead commercial renegotiations to establish a strong partnership with sustainable economics
- Support closing partner deals along with the sales team leader if / when needed
- Actively collaborate with colleagues and learn from each other in a supportive environment
Requirements
- At least 5 years of experience in a fast-paced environment (start-ups, FMCG, retail, telecoms, advertising, food-hospitality, etc.)
- University degree from a renowned university and high grades is a plus
- Experience in FMCG, food-hospitality or on-demand delivery industry is a plus
- Business acumen: proven track record of understanding and empathizing with partners' business models, challenges, and objectives
- Experience in understanding general business, as well as revenue dynamics and drivers
- Partner collaboration: proven experience of at least 4 years in working with external partners
- Commercial skills: know how to negotiate / build your way into a super deal with big players in the market
- Comms/Stakeholder management skills: ability to build long-term relationships and establish yourself as thought leader / trusted advisor
- Strong problem solving skills, including solid analytical skills
- Data-driven mentality: take decisions based on data and make business judgment when necessary
- Project management skills: highly organized and detail-oriented approach
- Excellent knowledge of Google Suite and/or MS Office, Excel
- Excellent written and spoken Bulgarian & English skills
Conditions
- Full-time position
- Opportunity to do rotations into other parts of the business (i.e., sales, qcommerce, and more)