About the company
ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow — helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Responsibilities
- Serve as the primary strategic interface for assigned partners, building trusted relationships with partner executives and practice leaders.
- Lead joint business planning to align partner investments, industry focus, and go-to-market priorities.
- Advise partners on practice growth, specialization strategy, and readiness for AI-enabled offerings.
- Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation.
- Lead and support technical discovery sessions, executive briefings, and solution demonstrations.
- Drive solution strategy, helping partners align offerings to high-value industry workflows and customer outcomes.
- Translate platform and AI capabilities into partner-differentiated, scalable solutions.
- Maintain strong workflow fluency across enterprise domains including CRM, IT, Security, and Business Services.
- Design and execute partner-led proofs of concept and co-demonstrations.
- Provide technical escalation support for critical partner-led opportunities.
- Champion AI-first solution design, including intelligent workflows, automation, and agent-based use cases.
- Orchestrate partner engagement with Partner Solution Architects and domain-specialist advisors.
- Ensure partner offerings progress from concept through validation to scalable commercialization.
- Promote responsible, enterprise-ready AI adoption aligned to governance and trust standards.
Conditions
- Work Persona: Flexible or Remote.
- Full-time, Regular employee type.
- Region: AMS - North America and Canada.