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MiddleFlexibleBarcelona, Spain

Strategic Account Manager

DH
Delivery Hero
Уровень
Middle
Формат
Flexible
О роли

Описание вакансии

About the company

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform, operating in around 65 countries worldwide. Headquartered in Berlin, Germany.

Responsibilities
  • Drive Global Partner Activation Targets: Own and achieve a quantitative global quota for newly activated retail partners, oversee the activation pipeline, create the global strategy and set the yearly targets
  • Enable Local Teams & Join High-Stakes Negotiations: Conduct recurring advisory sessions with local sales teams to refine hunting tactics, and directly join complex or strategic partner negotiations in-market when needed
  • Build Commercial Frameworks & Negotiation Guidelines: Create and iterate core enablement assets, including commercial pitch decks, contract templates, commission guidelines, Q&A documentation, and object-handling guides
  • Develop & Scale Activation Playbooks: Design standardized operational playbooks and SOPs that streamline store-level rollouts and partner onboarding processes across diverse regions
  • Lead Global Training & Best-Practice Rollouts: Design and deliver continuous training programs for local sales and account management teams
  • Cross-Functional Collaboration: Partner closely with Local Retail Managers and Product/Ops teams
Requirements
  • Sales & Account Management Background: 3 to 5+ years of experience in large-accounts management, commercial sales, or account management in tech/SaaS, e-commerce, or retail environments
  • Negotiation & Pipeline Execution: Demonstrated hands-on experience running commercial negotiations and driving partner deals through the entire sales pipeline
  • Matrix Influence & Advisory Capability: Strong cross-functional leadership skills with a proven track record of advising, supporting, and upskilling teams without direct reporting lines
  • Enablement & Framework Creation: Demonstrated capability in creating clear sales tools, structured playbooks, negotiation frameworks, and training materials from scratch
  • Target-Driven & Analytical Mindset: High comfort with quantitative activation KPIs, pipeline tracking, and using data to make strategic adjustments
  • Multi-Country or International Scope: Experience working across international markets, remote teams, or within a global HQ structure
  • On-Demand or Delivery Ecosystem Knowledge: Prior exposure to multi-category e-commerce, quick-commerce, or marketplace dynamics
Стек и навыки

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