About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Dev. Fullstack Sênior - CRM based in Brazil.
Responsibilities
- Develop and evolve features for consumer segmentation, customer history, and behavioral profiles.
- Build and enhance customer loyalty programs, including cashback and coupon-based initiatives.
- Integrate digital communication channels to support marketing campaigns and customer engagement strategies.
- Build and enrich consumer profiles to enable personalized offers, communications, and experiences.
- Analyze purchasing and behavioral data to identify opportunities and inform new product capabilities.
- Contribute to technical and architectural decisions, with autonomy to propose and implement solutions.
- Own solutions throughout the development lifecycle, including deployment and monitoring in production.
- Collaborate closely with Product, Design, and other Technology teams in short and iterative development cycles.
- Apply software quality practices, including testing, monitoring, troubleshooting, and continuous improvement.
- Design solutions that account for scalability, reliability, operational performance, and the critical nature of production systems.
Requirements
- 7+ years of professional experience in software development.
- Strong backend development experience with PHP, Symfony, GraphQL, and Node.js.
- Experience with PostgreSQL as a relational database and Redis within application stacks.
- Frontend development experience with Angular and React.
- Practical experience with AWS, particularly SQS, Lambda, ECS, S3, and DynamoDB.
- Experience with Docker and Git in collaborative development environments.
- Proven experience developing and operating CRM, customer loyalty, or digital marketing features in production.
- Experience integrating digital communication channels at scale.
- Background developing products focused on end consumers.
- Ability to analyze customer behavior and translate data and insights into product and technical decisions.
- Experience working with scalable systems where reliability, volume, and operational performance are important considerations.
- Experience with loyalty programs such as cashback or coupons is a strong advantage.
- Familiarity with the official WhatsApp Business API, including Cloud API or COEX, is desirable.
- Experience integrating email marketing platforms or push notification channels is a plus.
- Knowledge of consumer segmentation strategies is desirable.
- Familiarity with retention, engagement, and recurring-purchase metrics is advantageous.
- Strong ownership, autonomy, collaboration, and problem-solving skills.
Conditions
- Remote work model.
- PJ contract with 30 days of paid rest.
- Health insurance with the monthly premium fully covered for PJ professionals after 6 months.
- Dental insurance for PJ professionals after 6 months.
- Life insurance.
- Complete equipment kit.
- R$180/month home-office allowance.
- Day off during your birthday month.
- Gympass/Wellhub discount.
- No dress code.
- Extended maternity and paternity leave.
- Opportunity to work on high-scale CRM and customer engagement products with meaningful business impact.