About the company
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide to craft personalized customer experiences. Remote-first company with a strong culture of connection and global inclusion.
Responsibilities
- Lead the annual and semi-annual target-setting cycles for the global sales organization
- Present target proposals, growth opportunities, and complex data insights to senior leadership using clear, data-backed narratives
- Develop and refine the sales customer segmentation model
- Extract actionable insights from large, complex datasets using advanced analytical and statistical methods to optimize revenue efficiency
- Work closely with Sales, Finance, Product, Systems, and HR to align operational metrics with overall corporate strategy
- Develop, maintain, and automate dashboards & reporting to track important planning outcomes including target accuracy and territory outcomes
Requirements
- 6+ years of combined experience in Strategic Operations, Sales Operations, Revenue Operations, or Data Analytics within a fast-paced technology environment
- Proven track record of leading target-setting cycles and planning frameworks for a GTM organization
- Hands-on expertise in data visualization tools (e.g., Tableau, Looker)
- Demonstrated ability to translate complex analytical findings into strategic, business-focused recommendations for leadership
- Strong project management skills, including experience managing cross-functional dependencies and scoping requirements
- Deep understanding of core GTM processes & metrics (productivity, pipeline conversion, forecasting)
- Proficiency in SQL and relational database concepts, with experience using Python or R for statistical analysis and modeling
Conditions
- Remote role, not eligible to be hired in CA, CT, NJ, NY, PA, WA
- Occasional travel may be required
- Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program
- May be eligible for equity plan and corporate bonus plan