About the company
Esri's Sales Operations team drives efficiency, scalability, and insight across the enterprise sales organization.
Responsibilities
- Strategic Leadership: build and lead a high-performing sales operations organization spanning strategy, revenue operations, and business technology
- Operational Strategy and Process Design: partner with senior leadership to design and optimize cross-functional sales and operational processes
- Sales Operations Excellence: oversee forecasting, reporting, pipeline management, and goal setting
- Technology and Systems Enablement: lead the strategy and adoption of CRM and sales technology platforms
- Change Leadership: guide organizational and process change with frameworks that engage stakeholders
- Strategic Decision-Making: assess complex business challenges across functions
- Cross-Functional Alignment: serve as a trusted partner across Esri
- Performance Insight and Analytics: define and communicate key metrics; lead the creation of reporting frameworks and dashboards
- Sales Planning and Growth Enablement: lead strategic sales planning, including territory design and goal setting
Requirements
- 10+ years of experience in sales operations with demonstrated success leading multiple teams
- 8+ years of experience supporting enterprise sales providing solutions to businesses
- Demonstrated track record of implementing progressive processes and advanced technologies
- Expertise in business process modeling, operations, and sales planning
- Successfully implemented a CRM system that improved lead tracking and increased sales conversion rates
- Developed automated email campaigns that resulted in a measurable increase in customer engagement
- Analyzed sales data to identify underperforming areas and implemented strategies
- Skilled in metrics, performance management, and forecasting
- Experienced in leading cross-functional change initiatives
- Proven success managing matrixed teams and collaboration
- Strong leadership, communication, and stakeholder influence
- Ability to travel domestically or internationally 25-50%
- Bachelor's degree in business, operations, or related field required
- Visa sponsorship is not available; applicants must be authorized to work for any employer in the U.S.
Conditions
- Industry-leading health and welfare benefits: medical, dental, vision, life insurance
- 401(k) and profit-sharing programs
- Minimum accrual of 80 hours of vacation leave, twelve paid holidays
- Base salary range: $146,120 - $256,880 USD