OpenAI, in partnership with capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads.
The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance.
About the role
Drive Product and Site Quality initiatives across OpenAI's infrastructure ecosystem.
Establish, implement, and manage a comprehensive, quality-focused program across the global supply chain network.
Responsible for end-to-end quality of finished products and maintaining manufacturing site quality standards.
Lead site and fixture validation efforts, drive yield improvement initiatives, and implement corrective and preventive actions (CAPA).
Play a key role in supplier quality management.
Responsibilities
Develop and establish a datacenter-focused manufacturing quality program that supports global deployment schedules
Conduct vendor capability assessments, quality audits, and improve vendor performance
Develop and track quality metrics to assess manufacturing performance
Establish effective cross-functional communication between manufacturing sites, datacenter design teams, and operations
Collaborate with engineering, sourcing, and site operations to establish quality processes and standards
Mentor supplier teams and provide structured feedback to drive continuous improvement
Audit quality activities at supplier sites to verify compliance
Facilitate root cause analysis and drive systemic process improvements
Requirements
10+ years in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations
Bachelor's degree in engineering, manufacturing, construction management, or related field
Demonstrated ability to analyze data, solve problems, and improve manufacturing processes
Proven track record managing deliverables for complex projects or supplier programs
Strong communication skills with experience influencing both technical and executive audiences
Preferred skills
Technical knowledge of datacenter infrastructure systems, including mechanical, electrical, and compute components
Experience in supplier performance management for mission-critical facilities
ASQ Certified Quality Engineer, Quality Manager, Quality Auditor or Lean Six Sigma certified Green Belt
PMP or equivalent project management certification
Experience in industrial or high-volume manufacturing environments
Conditions
Domestic and international travel as needed (estimated 30%) to manufacturing sites, datacenter locations, and partner facilities