About the company
Join an innovative, fast-growing technology startup building infrastructure that enables developers to create powerful integrations between applications and AI agents.
Responsibilities
- Work directly with customers throughout the implementation lifecycle, from initial technical evaluations to production deployment and ongoing support
- Lead customer calls, technical deep dives, and live pairing sessions to understand requirements and guide developers
- Build and maintain integrations with third-party APIs and external services
- Design, develop, test, and deploy product improvements
- Investigate API behavior, integration failures, production issues, and platform limitations
- Translate recurring customer needs into actionable product recommendations
- Partner closely with engineering and other teams to prioritize customer needs
- Manage multiple customer engagements simultaneously
Requirements
- At least five years of full-stack software engineering experience
- Experience working directly with customers or developers
- Strong understanding of APIs, third-party integrations, authentication, data flows, and production system troubleshooting
- Proven ability to work across application layers and contribute to product design and architecture
- Excellent written and spoken English
- Strong interpersonal skills and ability to build trust
- Product-oriented mindset
- Strong organizational skills and ability to manage multiple priorities
- Proactive, hands-on approach in a fast-moving startup environment
- Previous work with developer tools or integration platforms is an advantage
Conditions
- Senior-level annual compensation ranging from $120,000 to $200,000
- Equity compensation ranging from 0.05% to 0.15%
- Remote-first flexibility across Canada, the United States, and Europe
- High-impact ownership in a small, experienced engineering team
- Career growth across full-stack engineering, customer-facing technical leadership, and integration architecture