About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Trust & Safety Product Manager based in Canada.
We are seeking an experienced Trust & Safety Product Manager to lead the development of safety and compliance features for a large-scale AI-powered consumer platform.
Responsibilities
- Own the strategy, development, and delivery of trust, safety, and compliance features across a large-scale AI consumer product
- Define and drive the product roadmap for AI-powered content moderation, age verification, and red-teaming systems
- Work directly with engineering teams to translate safety requirements into practical product features, technical solutions, and measurable outcomes
- Make informed product and regulatory trade-offs, balancing user safety, compliance obligations, platform integrity, and overall product performance
- Establish and refine moderation thresholds, optimize detection accuracy, manage false positives and false negatives, and improve the effectiveness of human review processes
- Collaborate closely with senior stakeholders, including the CTO, Legal & Safety Lead, and Product Lead
- Assess emerging risks associated with AI-generated content and continuously improve safeguards
- Review reports and cases that may involve disturbing, explicit, or potentially illegal content
Requirements
- At least five years of product management experience
- Strong product ownership skills, including the ability to define roadmaps, prioritize initiatives, collaborate with technical teams, and take accountability for outcomes
- Excellent judgment in trust, safety, and regulatory matters
- Solid technical understanding of safety systems, including automated moderation, detection thresholds, false-positive management, age verification, and human review workflows
- Ability to balance user experience, regulatory compliance, platform safety, and business priorities
- Strong analytical, problem-solving, communication, and stakeholder management skills
- Experience working closely with engineering teams and senior leadership
- Full comfort working with explicit adult content and willingness to review reports that may contain disturbing or illegal material
- Ability to work independently in a fully remote environment and operate effectively under a B2B contractual arrangement
Conditions
- Fully remote work, subject to confirmation of eligible working locations
- Competitive remuneration based on experience and qualifications
- B2B contract preferred, with a full-time commitment
- High-impact product ownership on an AI-powered platform with more than 50 million users
- Strategic influence on AI moderation, age verification, red teaming, and regulatory compliance
- Direct leadership collaboration with senior product, engineering, and legal and safety stakeholders
- Professional growth in a rapidly growing AI technology environment