About the company
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more.
Responsibilities
- Shape our category story and the industry analyst strategy and program to drive the category
- Build strategic relationships with current industry analysts while identifying and growing the program
- Coordinate analyst calls and maintain AR program calendar
- Drive analyst awareness of PagerDuty’s offerings and expand analyst understanding of company business strategy and product offerings
- Prepare and support spokespeople engaging with analysts, including creation of briefing materials, compiling presentation content and staffing calls
- Maintain AR interactions database and lead measurement of the AR program’s impact on both marketing and sales goals
- Lead and prioritize inbound requests for information including participation in research and customer references
- Conduct foundational research in analyst coverage areas, competitor investments, etc. to surface recommendations for program growth
Requirements
- Bachelor’s degree
- 8+ years experience in enterprise technology communications, marketing, or product marketing
- Working experience in Analyst Relations, Product Marketing, Market Research and Strategy
- Proven content creation and story shaping, strategic planning, program management and exceptional attention to detail
- Interest in speeding and improving research and survey delivery with AI and automation tools
- Preferred: Working with industry analyst firms including Gartner, Forrester Research, IDC
Conditions
- This role is expected to come into our Toronto office two times per week.
- The base salary range for this position is $153,000.00 - $231,000.00 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.