Accounts Receivable Analyst

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.

• Execute billing cycles and ensure timely, accurate invoice creation, distribution and correction in the ERP.
• Manage billing adjustments, credit/debit memos, chargebacks and maintain billing logs and audit trails.
• Apply customer payments (electronic, wire, checks, cards), reconcile payments to invoices and bank statements, and maintain high cash application accuracy.
• Own periodic AR sub-ledger reconciliations and support month-end and quarter-end close tasks.
• Support collections activity: aging analysis, dunning, customer follow-up, payment arrangements and escalation of delinquent accounts.
• Investigate and manage customer billing disputes; coordinate cross-functional resolution with Sales, Deal Desk, Order Management and Revenue Accounting.
• Develop and maintain AR reporting and KPIs (DSO, aging buckets, unapplied cash, dispute backlog) and deliver regular updates to stakeholders.
• Lead and participate in UAT for NetSuite and SFDC changes, payment gateway integrations, and billing/process enhancements; author UAT scripts and document defects.
• Maintain strong internal controls, SOPs, runbooks and documentation to support audits and ensure segregation of duties.
• Proactively identify process improvements and partner with technical and business teams to reduce manual work, improve accuracy and tighten financial controls.
• Support knowledge transfer and documentation activities to ensure team continuity and operational readiness.

• 3+ years’ hands-on experience in billing, accounts receivable, cash application and collections (shared services or corporate finance experience preferred).
• Practical experience with ERP/billing systems (NetSuite, SAP, Oracle or similar).
• Strong spreadsheet skills (Google Sheets / Excel — pivot tables, reconciliations).
• Experience performing bank reconciliations and AR sub-ledger reconciliations.
• Comfortable authoring and executing UAT test scripts for finance systems and tracking system defects.
• Excellent stakeholder management and customer service skills; strong attention to detail and a controls mindset.
• Strong written and verbal communication skills and the ability to work across global teams.

• Experience with SQL or working with transactional data.
• Exposure to payment gateway integrations and billing middleware (Celigo, iPaaS) or automation tools.
• Prior experience working with BPO providers or participating in cross-geography knowledge transfer programs.
• Comfortable building and auditing agentic workflows.

• 100% employer-paid medical insurance.
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off.
• RSU stock grants.
• Professional development and training opportunities.
• Company virtual happy hours, free food, and fun team-building activities.
• Monthly cell phone stipend.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.