Product Engineer

The Ona team at OpenAI is helping build the software factory for the enterprise. We build infrastructure that enables AI agents to work in secure, customer-controlled cloud environments, with the context, tools, and controls they need to make progress across the software lifecycle—beyond a single developer’s laptop or active session.

Our focus is helping enterprises move from experimenting with agents to using them reliably in production. That means solving challenging problems in cloud environments, orchestration, security, and collaboration, while making the experience straightforward for the people directing and reviewing the work.

We’re a team that values initiative, close relationships with customers, and exceptional engineering craft. We take ownership, learn quickly, and communicate directly and kindly.

We’re hiring backend-focused Product Engineers across our platform and security product teams. You’ll build infrastructure and customer-facing workflows that let developers and AI agents work reliably in parallel.

You’ll work primarily in Go on APIs, complex networking, development environments, and orchestration for long-running tasks. You’ll own outcomes from understanding a user’s problem and choosing an approach through shipping, operating, and improving the solution, working closely with frontend, infrastructure, and security engineers.

• Work directly with customers to build developer and security workflows, from getting a project running to investigating findings, reviewing agent-generated changes, and verifying fixes.
• Build Go services and APIs for provisioning cloud environments, running agents in customer infrastructure, and integrating with source control, CI, and other developer tools.
• Design reliable orchestration for long-running, parallel work, including durable state, retries, cancellation, and recovery.
• Build security into execution workflows through clear permissions, credential handling, isolation, and auditability.
• Own production quality: testing, safe rollouts, observability, performance, and operational reliability.
• Partner with frontend and design colleagues to make complex backend capabilities straightforward to use.

• Strong Go skills and experience building and operating production backend systems.
• Understanding of distributed systems, concurrency, and state, and ability to reason about failures and recovery.
• Practical experience with Linux, containers, cloud infrastructure, and networking, including routing, DNS, and secure connectivity.
• Ability to design clear APIs and data models that simplify complex workflows.
• Product-minded and want to stay close to customers, understand their needs, and own solutions from problem discovery through launch and iteration.
• Communicate technical decisions clearly and work effectively across disciplines and locations.
• Experience building on AWS, GCP, or Azure is a plus. Depth in one or more of developer platforms, workflow engines, Kubernetes, networking, sandboxing, identity systems, security products, or AI-agent workflows would be useful; we don’t expect expertise across all of them. Frontend experience is welcome but not required.

• Equal opportunity employer, no discrimination on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
• Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
• Reasonable accommodations provided to applicants with disabilities.