About the company
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights.
Responsibilities
- Work on a variety of impactful customer technical projects — inclusive of implementation, troubleshooting configurations, instilling best practices, and solutioning MVPs and long term solutions to customer specific requirements
- Consult on architecture and design
- Ensure our most strategic dbt platform customers are adopting the product
- Collaborate with other internal customer facing teams at dbt Labs - Sales, Solution Architects, Training, Support
- Provide critical feedback to dbt Labs product and engineering teams to improve and prioritize customer requests and ensure rapid resolution for engagement specific issues
- Become a product expert with dbt in the context of the modern data stack (if you aren't already)
Requirements
- Deep experience working with enterprise customers across a variety of use cases, ideally in a customer-facing post-sales, technical architect, or consulting role
- Deep expertise in at least one data platform (Snowflake, Databricks, BigQuery, Redshift)
- At least 2 years of experience with dbt, ideally including 1 year with dbt platform
- Proficient in writing SQL and have some python experience
- Customer focused - embracing one of our core values that users are our best advocates
- Highly organized. Comfort with technical project delivery - managing scope, timelines, and deliverables - this role will be staffed on multiple engagements at once
- Communicate clearly and concisely with internal and external stakeholders - demonstrating a capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
- Thrive in a remote organization that highly values transparency and cross-collaboration
- ~10% travel should be expected (occasional customer visits, company retreat and offsites)
Conditions
- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees