About the company
Our partner is looking for a Solution Sales Engineer (Pre Sales) based in India. This is a remote, customer-facing opportunity for a technically strong sales professional supporting mid-market and enterprise clients.
Responsibilities
- Partner with sales teams and customers to understand business, technical, and product requirements and recommend appropriate solutions.
- Serve as a technical liaison between customers, sales stakeholders, and engineering teams throughout the solution lifecycle.
- Prepare and deliver compelling technical presentations, product demonstrations, trials, and proof-of-concepts tailored to customer requirements.
- Evaluate customer requirements and translate them into functional specifications that can guide product development and implementation.
- Support mid-market and enterprise customers by researching, developing, and adapting solutions to meet their technical and business needs.
- Own and drive new features from high-level requirements through operational delivery in collaboration with engineering and other internal teams.
- Troubleshoot customer issues involving installed solutions and recommend appropriate improvements, upgrades, or alternative approaches.
- Gather, document, and analyze customer feedback to identify product improvements and opportunities for new sales and marketing initiatives.
- Identify technical or product gaps and communicate potential solutions and improvement opportunities to leadership.
- Train and enable sales team members on the technical capabilities, use cases, and value propositions of products and services.
- Stay current with relevant technologies, sales engineering practices, data integration trends, and enterprise software capabilities.
Requirements
- Bachelor’s degree in Engineering, Marketing, Business Administration, Information Technology, or a related field.
- Around 5 years of experience in IT software, technology sales, sales engineering, solution consulting, or a related technical customer-facing discipline.
- Strong knowledge of SQL, databases, data warehousing, and ERP integrations.
- Good understanding of APIs and experience using tools such as Postman for testing and integration.
- Experience working with CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot.
- Knowledge of ERP systems and their application within business processes.
- Experience working with technology products and supporting enterprise or mid-market customers.
- Strong technical sales, communication, interpersonal, and customer-service skills.
- Ability to translate complex technical concepts into clear, accessible explanations for non-technical stakeholders.
- Excellent analytical, troubleshooting, and problem-solving capabilities.
- Ability to understand customer requirements and connect them to appropriate technical solutions.
- Strong teamwork and collaboration skills, with the confidence to work across sales, engineering, and customer teams.
- Willingness to continuously develop both technical and sales expertise.
- Comfortable working remotely and supporting customers during a U.S.-aligned schedule.
Conditions
- Fully remote work from Bangalore, India.
- Private health insurance.
- Pension plan.
- Paid time off.
- Training and professional development opportunities.
- Performance bonus.
- Exposure to international mid-market and enterprise customers.
- Opportunity to work across data integration, data warehousing, CRM, ERP, APIs, and cloud/SaaS technologies.
- Collaborative environment with opportunities to contribute to product development and technical strategy.
- U.S. shift aligned with approximately 6:30 PM to 3:30 AM IST, supporting U.S. business hours.