About the company
Coinbase is uncompromising on its mission to increase economic freedom. It is a remote-first, but not remote-only company, with quarterly in-person working sessions called "surges."
Responsibilities
- Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas.
- Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements.
- Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates.
- Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings.
- Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders.
- Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance.
Requirements
- 6+ years of experience in quality assurance, quality control, audit, or financial crime investigations within a regulated financial services environment.
- Working knowledge of BSA/AML laws, regulations, and requirements, with demonstrated ability to apply risk-based judgment when reviewing complex investigations.
- ACAMS certification or equivalent AML qualification.
- Proven experience producing compliance metrics, dashboards, and performance reporting for operational and compliance stakeholders (proficiency in Google Sheets/Excel and Google Slides/PowerPoint).
- Track record of presenting QA findings, root cause analyses, and procedural recommendations to senior compliance and operations leaders across multiple regions.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Conditions
- Annual base salary range: €67,000 EUR.
- Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).