Delivery Solutions Architect

About the company

• Databricks empowers customers to solve the world's toughest data problems with the Databricks Data Intelligence Platform
• Part of the Field Engineering organization

Responsibilities

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for strategic accounts
• Be the accountable technical leader assigned to specific use cases and customers across multiple selling teams
• Be the first contact for technical issues related to production/go-live status of agreed use cases
• Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources
• Create, own, and execute a point of view on accelerating key use cases into production
• Navigate Databricks Product and Engineering teams for new product innovations, private previews, and upgrade needs
• Develop execution plans covering main use cases, enablement, product adoption, cloud cost control, and governance
• Provide KPI reporting on usage and customer health to Technical GM

Requirements

• U.S. citizenship required due to federal contract requirements
• 7+ years of experience accountable for technical project/program delivery in Data and AI
• Programming experience in Python, SQL, or Scala
• Experience in customer-facing pre-sales, technical architecture, customer success, or consulting
• Understanding of solution architecture related to distributed data systems
• Technical program or project management experience
• Experience resolving complex escalations with senior customer executives
• Experience conducting discovery workshops and creating strategic roadmaps
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent
• Ability to travel up to 30%

Conditions

• Remote (US-based) with up to 30% travel
• Pay range: $180,000 — $247,500 USD
• Annual performance bonus, equity, and benefits eligible