About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Global Partner Enablement based in United States.
Responsibilities
- Define and execute a global partner enablement strategy aligned with go-to-market priorities, partner program tiers, and regional growth objectives
- Develop enablement programs supporting key channel motions, including managed security services, solution selling, renewals, expansion, and platform adoption
- Lead change management initiatives that encourage new partner behaviors and support evolving go-to-market strategies
- Design and scale role-specific learning journeys for partner sales, technical pre-sales, implementation, managed services, customer success, and renewals
- Guide partners from onboarding through advanced competency and specialization, aligned with certifications, accreditations, and partner program requirements
- Apply adult learning principles, instructional design practices, and skills-based frameworks to drive measurable behavior change and performance
- Establish content lifecycle governance to keep enablement materials current with product releases, platform changes, and evolving cybersecurity threats
- Build enablement frameworks and standards that provide global consistency while allowing regional flexibility
- Collaborate with regional enablement and field teams on launches, campaigns, sales plays, workshops, simulations, solution playbooks, and technical labs
- Ensure enablement supports MSP and MSSP business models, including recurring revenue, operational efficiency, and service differentiation
- Establish and monitor metrics such as partner ramp time, certification attainment, pipeline contribution, deal velocity, adoption, renewal, and expansion
- Use CRM data, partner performance insights, and field feedback to identify skill gaps and optimize enablement investments
- Provide executive-level reporting that demonstrates the impact of enablement on partner performance and revenue growth
- Lead the global partner enablement content strategy across onboarding programs, security and solution playbooks, labs, toolkits, and just-in-time resources
- Build, mentor, and lead a high-performing global partner enablement team while operating effectively within a matrixed organization
- Use generative AI and prompt-driven workflows to scale curriculum, technical content, playbooks, labs, and self-service resources while maintaining appropriate human review
- Establish repeatable processes for sourcing, validating, governing, and publishing accurate technical content from subject matter experts and cross-functional teams
- Use platform data and partner feedback to continuously improve content quality, production speed, adoption, and partner readiness
Requirements
- 10+ years of experience in partner enablement, channel sales, customer success enablement, or learning and development within cybersecurity or enterprise SaaS
- Extensive experience enabling global channel partners across the Americas, EMEA, and APJ, with strong knowledge of MSP, MSSP, VAR, and distributor business models
- Proven success designing and executing role-based, go-to-market-aligned learning programs that deliver measurable improvements in partner performance
- Experience working closely with Sales, Channel, Customer Success, Marketing, and Product leaders in a partner-focused organization
- Strong data-driven mindset with the ability to define KPIs, analyze performance data, and demonstrate enablement ROI
- Exceptional executive communication, facilitation, presentation, and stakeholder influence skills
- Practical fluency with generative AI, prompt design, content transformation, and AI-assisted quality review workflows
- Experience building AI-assisted enablement or technical content processes that balance speed, accuracy, governance, source traceability, and human judgment
- Experience supporting or scaling MSP/MSSP-focused go-to-market motions is highly desirable
- Familiarity with cybersecurity solutions, partner programs, certifications, and channel ecosystems is preferred
- Experience with enablement platforms, LMS/LXP systems, partner portals, CRM platforms such as Salesforce, and content authoring tools
- Experience using AI-driven learning and enablement tools to accelerate partner readiness, adoption, and performance at scale
- Foundational knowledge of instructional design, adult learning theory, and skills-based enablement frameworks
- An advanced degree in business, learning, or a related field is preferred
Conditions
- Base salary range of $161,000–$268,000 in the United States
- Additional compensation, including bonus eligibility
- Comprehensive employee benefits package
- Remote-first working model, with hybrid arrangements where required by the role
- Opportunity to lead global initiatives across a diverse partner ecosystem and international markets
- Employee-led diversity and inclusion networks