Senior Network Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Network Engineer based in India.

This is a senior-level opportunity supporting complex network and security environments for high-profile clients in a global IT services setting.

• Design and implement complex network solutions for new client sites, relocations, infrastructure upgrades, network expansions, and disaster recovery environments, with Cisco technologies central to core networking requirements.
• Support the design, configuration, and maintenance of global network and data center environments, documenting architectures and sharing technical knowledge with peers.
• Manage Layer 2 and Layer 3 networking, including spanning tree, VTP, VLANs, physical connectivity, QoS, PoE, NTP, DHCP, and related network control protocols.
• Configure and support network management and security protocols, including CDP, FTP, TFTP, SNMP, SSH, HTTPS, and AAA.
• Provide Tier 3 support for complex network and data communication incidents involving private and internet circuits, routing, VPN connectivity, WAN optimization, hardware, and third-party vendor connections.
• Configure and troubleshoot IPSec VPN tunnels and advanced routing protocols including OSPF, EIGRP, and BGP.
• Work with Cisco and Palo Alto technologies to maintain secure, reliable, and high-performing network infrastructures.
• Investigate complex networking issues, evaluate alternative solutions, and apply sound technical judgment to resolve incidents efficiently.
• Prioritize urgent and highly sensitive client requirements while setting realistic expectations and maintaining a high standard of service.
• Balance business-as-usual support with project delivery, ensuring activities are accurately documented for operational and client billing purposes.
• Participate in an on-call rotation approximately once every 10 weeks and manage escalations from other business units.
• Contribute to operational efficiency, quality control, technical documentation, and knowledge-sharing initiatives.

• 7–10 years of relevant IT experience in Cisco environments, including at least 5 years of dedicated network engineering experience.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related discipline, or equivalent hands-on professional experience.
• Advanced expertise in network routing and switching, with experience designing and architecting enterprise network solutions.
• CCNP certification or an equivalent level of professional networking expertise.
• Strong practical knowledge of WAN/LAN and transport technologies, including Ethernet, SD-WAN, VPN, DMVPN, and MPLS.
• Hands-on experience with Cisco networking technologies and strong Palo Alto firewall expertise; FortiGate and Cisco ASA experience are advantageous.
• Proven experience configuring and troubleshooting routing protocols such as OSPF, EIGRP, and BGP, as well as IPSec VPNs.
• Strong understanding of data center networking and enterprise network infrastructure.
• Excellent troubleshooting and analytical skills, with the ability to investigate complex technical problems and make sound decisions under pressure.
• Experience providing Tier 3 support and working within client-facing or managed service environments.
• Financial services industry and Managed Services Provider (MSP) experience are strongly preferred.
• Strong professionalism, communication skills, customer focus, and ability to manage expectations with senior stakeholders.
• Ability to work independently while collaborating effectively with technical teams and other business units.
• Advanced proficiency with Microsoft Office and Visio for documentation, diagrams, and operational activities.
• Experience with SolarWinds Orion, Kiwi, and Syslog is an advantage.
• Willingness and ability to travel to client offices and data centers when required.
• Availability to participate in an on-call rotation.

• Permanent employment: Full-time, long-term position.
• Remote work: Based in India with a remote working model.
• Global exposure: Opportunity to support complex network infrastructures and high-profile clients within an international IT services environment.
• Technical growth: Exposure to advanced Cisco networking, Palo Alto security, data center technologies, routing, VPN, WAN, and disaster recovery solutions.
• Senior-level visibility: Opportunity to work on high-impact infrastructure initiatives visible to senior management.
• Varied work: Combination of business-as-usual operations, Tier 3 support, network projects, infrastructure upgrades, and transformation initiatives.
• Knowledge sharing: Opportunity to collaborate with experienced network professionals and contribute to technical documentation and peer training.
• On-call rotation: Approximately one week of on-call responsibility every 10 weeks, supporting escalation management and critical client needs.