About the company
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Responsibilities
- Global Team Leadership: Build, scale, and mentor a global GTM Operations team (15 team members, including embedded business partners and visualization analysts across diverse time zones), fostering a high-performance, team-first culture.
- Annual Planning & Execution: Lead annual planning, quota allocation, capacity modeling, and territory design across Sales, CS, and Marketing teams.
- Retention & Growth PMO: Partner with executive leadership to program manage company-wide objectives focused on gross/net retention, bookings, and customer lifecycle optimization.
- Executive Facilitation: Lead recurring operational cadences with executive stakeholders (Sales, CS, Marketing, Finance, Legal) to eliminate friction and accelerate deal velocity.
- Commercial Support & Governance: Oversee non-customer-facing commercial execution, coordinating with Legal, Finance, and Deal Desk to streamline order processing and contracting workflows.
Requirements
- 8+ years of progressive experience in Business Operations, Revenue Operations, or GTM Operations within B2B SaaS.
- Proven People Leadership: Direct experience managing and developing global operational teams (6+ direct/indirect reports) across international time zones.
- Core GTM Mechanics: Expertise in SaaS unit economics, quota setting, territory planning, retention/bookings metrics, and annual planning processes.
- Execution Track Record: High proficiency operating as an executive-level partner to Sales, Marketing, and CS leadership without needing a massive administrative layer.
- Location Preference: East Coast U.S. preferred (ability to align with global time zones and executive leadership).
- Core Traits: High curiosity, unyielding commitment to follow-through, and rigorous attention to detail.
- Sales Methodology: Familiarity with enterprise value selling frameworks (e.g., Force Management's Command of the Message, MEDDPICC, or Challenger).
- Target Background: Experience operating in high-growth, execution-oriented B2B SaaS environments
Conditions
- Flexible Time Off (FTO)
- Company 401(k) Match
- Parental Leave: 18 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Health (medical, dental & vision) Insurance (EEs + Dependents)
- Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
- Working from Home Allowance ($40 / Monthly)
- $500 Working from Home home office set-up Stipend