About the company
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. We are a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals.
Responsibilities
- Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders.
- Serve as a regional market-specific expert in regulations, compliance, and jurisdictional requirements.
- Comfortable working with senior leaders and C-level executives.
- Collaborate closely with the Sales and Customer Success teams, providing essential technical advisory and product expertise throughout the client lifecycle.
- Present compelling product and technical use cases to prospective clients, while building trust and confidence in Alpaca's technical capabilities.
- Translate complex business and technical requirements into clear, simple solutions.
- Create sales support materials and documentation for new features and products.
- Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and questionnaires that win deals.
- Lead demo strategy and execution, creating technical narratives that convert prospects into customers.
- Travel as needed to support sales activities and customer engagements.
- Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners.
Requirements
- 5+ years in a Sales Engineering, Solutions Engineering, Technical consulting, Technical Product Management or Partner Engineering client-facing role, with experience working at API or SaaS-first companies.
- Strong technical background, including hands-on experience working with APIs, WebSockets, Postman, Grafana and JSON.
- Experience working with FIX eXchange protocol.
- Financial services / fintech / brokerage exposure: trading lifecycle, settlements, regulatory awareness.
- Superior verbal and written communication skills in English are essential for driving clarity on goals, setting expectations, and effectively collecting feedback from clients.
- You must be able to translate complex technical concepts into simple, understandable terms.
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and close attention to detail.
- Professional or business-level fluency in spoken and written Korean.
Conditions
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card