Product Manager

Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to worldclass learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms.

• The end-to-end quality loop: The full path from issue discovery through remediation to measurement. Content teams and partners today struggle to see where quality problems are and which ones actually matter, so quality work gets treated as low-value housekeeping. You'll own turning that into a clear, prioritized view — surfacing the issues that matter most, with enough context to know why they're worth fixing, and then measuring whether the fix worked.
• Detection intelligence & tooling: The AI-driven detection and scoring that finds issues at catalog scale and ranks what's wrong, brought together into a single, trusted measure of content quality rather than a scatter of disconnected signals. You'll shape how quality is defined, measured, and made legible to the people who have to act on it.
• Trust & abuse prevention across instructor-facing channels: Sustainable guardrails, monitoring, and policy enforcement on the surfaces instructors control. The goal is to protect the catalog's credibility — keeping inappropriate, misleading, or plagiarized material out, and safeguarding the integrity of instructor identity and reputation — with enforcement that scales without penalizing the good actors who make up the vast majority.
• Content governance: A durable framework rather than one-off firefighting: clear content standards, a defined review and ownership model, and combined manual and automated enforcement for reputationally risky material across the catalog and promotional channels. The aim is to move quality and trust from reactive cleanup to a system that holds up on its own.

• 5+ years experience building products in EdTech, learning technologies or content authoring tools
• Experience with B2B2C business model
• Experience building, using, or experimenting with AI-driven products, particularly in the areas of content generation and editing, adaptive learning and personalization, automated quality assurance, and multimodal authoring support such as AI for video, audio, and translation.