Solution Engineer

About Parloa

• Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them.
• Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.

About the role

• As a Lead / Senior Solution Engineer, you will play a central role in helping customers understand and realize the value of Parloa’s conversational AI platform.
• You’ll guide prospects and customers through their technical journey—from discovery and solution design to validation and successful handover.

Responsibilities

• Technical Sales Ownership: Lead the technical aspects of the sales cycle, from discovery and solution design to validation through Proof of Value and Proof of Concept engagements.
• Solution Design & Architecture: Design scalable, enterprise-ready solutions tailored to customer needs.
• Customer Advisory: Translate complex technical capabilities into clear business value.
• Account Collaboration: Partner closely with Enterprise Account Executives.
• Product & Feedback Loop: Represent the voice of the customer by feeding insights into Product and Engineering.
• Cross-functional Collaboration: Work closely with Sales, Professional Services, Product, and global Solution Engineering teams.

Requirements

• 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology.
• Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture.
• Experience supporting complex, multi-stakeholder enterprise sales cycles.
• Ability to translate technical concepts into clear business value and outcomes.
• Excellent communication and presentation skills.
• Structured and solution-oriented mindset.
• Technical curiosity and interest in AI-driven products and customer experience.
• Native or bilingual German, plus strong English skills.

Conditions

• Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital.
• We provide equal opportunities to all qualified applicants.