Corporate Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Corporate Account Manager based in United States.

• Manage a portfolio of strategic and high-value customer accounts, serving as the primary business point of contact and building trusted relationships across multiple levels of each organization.
• Conduct regular business reviews and customer engagements to increase product adoption, demonstrate value, identify opportunities, and support customers in achieving their business objectives.
• Proactively identify at-risk accounts, diagnose potential barriers to retention, and coordinate with internal teams to resolve issues and improve customer outcomes.
• Drive renewals and expansion opportunities by developing account growth plans, creating quotes, managing sales cycles, negotiating contracts, and closing upsell and cross-sell opportunities.
• Maintain an active pipeline of expansion opportunities and accurate revenue forecasts, working toward and exceeding established sales and revenue targets.
• Research customer organizations and understand their business processes, priorities, and growth opportunities in order to provide relevant, consultative recommendations.
• Maintain accurate account information, customer activity, pipeline data, and forecasts within Salesforce and other relevant sales tools.
• Stay current on the commercial service contractor industry, product capabilities, and sales methodologies through ongoing training and certification.
• Collaborate closely with Customer Success, Customer Support, Professional Services, Sales Operations, Product Management, and Marketing to ensure a coordinated customer experience.

• Bachelor’s degree or equivalent combination of education and experience, with 4+ years of account management or comparable B2B sales experience.
• Proven success managing customer relationships, retaining accounts, growing revenue, and consistently achieving or exceeding sales quotas.
• Strong experience selling SaaS solutions, with a solid understanding of consultative selling and the B2B sales cycle.
• Demonstrated ability to develop relationships with stakeholders at all levels within customer organizations, including executive audiences.
• Strong presentation, reporting, negotiation, and business communication skills, with the ability to communicate professionally with both internal and external stakeholders.
• Excellent listening, discovery, analytical, and problem-solving abilities, with a customer-first approach to understanding business needs and recommending solutions.
• Highly organized and capable of managing multiple priorities, customer engagements, sales opportunities, and deadlines in a fast-paced environment.
• Resourceful, intellectually curious, proactive, and comfortable taking ownership of challenges and driving initiatives through to completion.
• Proficiency with tools such as Google Workspace and Salesforce; familiarity with Gong, Zoom, or Google Meet is preferred.
• Previous experience with remote customer management and some travel experience is preferred; the role may require travel of less than 15%.
• Ability to collaborate effectively across teams while remaining accountable for individual revenue and retention outcomes.

• Competitive compensation package.
• Medical coverage through Cigna, with PPO and HDHP options.
• Health Savings Account with company contributions.
• Dental and vision insurance.
• Flexible Spending Account and Dependent Care Account.
• Company-paid life insurance, short-term disability, and long-term disability coverage.
• Voluntary supplemental life, critical illness, accident, and pet insurance.
• 401(k) plan with up to a 3% employer match and no vesting period.
• Flexible paid time off policy.
• 10 company holidays.
• Parental leave.
• Paid time off for volunteering.
• Employee reimbursement program supporting wellbeing, technology, and professional development.
• Remote work environment with meaningful ownership, collaboration, and opportunities for professional growth.
• Eligibility is limited to candidates residing in one of the following states: AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, LA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, or WA.