About the company
Jolera is a multinational Global Systems Integrator (GSI) delivering comprehensive and bespoke IT solutions to direct customers and channel partners across the globe. A team of over 650+ highly skilled professionals designs, implements, and manages technology systems.
Responsibilities
- Own day-to-day Microsoft Azure operations across customer tenants, including IaaS and PaaS workloads, RBAC, conditional access, patching, and cost optimization
- Lead Microsoft 365 and Entra ID hardening, designing conditional access policies that hold up in production
- Manage enterprise multi-factor authentication administration across customer estates
- Coach customers' growing cloud footprints by providing recommendations, designs, and reviews before the engineering bench executes
- Triage and resolve identity incidents quickly, partnering with the Endpoint and Identity Operations team on threat investigations
- Build cost models, capacity forecasts, and FinOps recommendations the customer can act on
- Serve as the technical liaison between customers and Jolera's shared Cloud Engineering bench
- Provide on-site technical leadership during customer change advisory boards, design sessions, and incident response activities
Requirements
- 7+ years in enterprise cloud engineering, with at least 4 years focused on Microsoft Azure
- Deep Azure expertise across IaaS, PaaS, Entra ID, conditional access, RBAC, Azure Site Recovery, and cost management
- Solid Microsoft 365 administration background including Exchange Online, SharePoint, Teams, and Intune fundamentals
- Comfortable owning enterprise-scale multi-factor authentication administration
- Strong written and verbal communication
- Located in or near Troy, MI, or willing to relocate. On-site three to five days per week
- Authorized to work in the United States
Preferred Qualifications
- Microsoft Azure certifications such as AZ-104, AZ-305, or AZ-500
- FinOps Foundation certification (FOCP)
- Prior experience leading identity platform migrations or consolidations
- Prior MSP, MSSP, or Global Systems Integrator (GSI) experience
- Familiarity with ServiceNow
- PowerShell or Microsoft Graph scripting experience
Conditions
- Competitive compensation package & benefits package
- Company Perks, and various brand discounts
- Company events, recognitions, and celebrations
- Career development and growth opportunity