Solutions Architect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solutions Architect based in United Kingdom.

• Own the technical design and delivery of enterprise customer implementations across the target region, from initial kickoff through production cutover and scaling.
• Lead technical discovery, solution design, demonstrations, proof-of-concepts, and technical evaluations for prospective customers in partnership with commercial teams.
• Design practical solutions that align with customer technology stacks, business requirements, operational constraints, and data-residency needs.
• Serve as a trusted technical advisor for Arabic-speaking customers, communicating effectively with both engineering teams and business or executive stakeholders.
• Represent the organization at customer meetings, industry events, and regional engagements, helping establish strong technical relationships.
• Develop reusable implementation patterns, reference architectures, deployment playbooks, and automation that can be applied across future customer projects.
• Translate lessons learned from implementations and evaluations into scalable technical approaches that shorten time to customer value.
• Bring customer feedback to Product and Research teams, particularly insights into Arabic-language model performance across different dialects and production use cases.
• Support complex post-onboarding technical cases and regional escalations, helping maintain strong customer outcomes as deployments scale.
• Contribute to expanding technical coverage across additional time zones as the global team grows.
• Balance customer delivery, pre-sales, technical enablement, documentation, product feedback, and escalations according to business priorities.
• Operate with an AI-first mindset, continuously experimenting with modern AI tools and incorporating them into technical discovery, development, solution design, and delivery workflows.

• Native or professional-level Arabic fluency combined with excellent written and spoken English.
• Based in the MENA region or elsewhere in EMEA, in a location where the relevant employment infrastructure supports hiring.
• At least 4 years of experience implementing or deploying technical solutions for enterprise customers, ideally in a customer-facing technical role.
• Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, or a comparable language.
• Proven experience leading production technical deployments from solution design through implementation and cutover.
• Demonstrated ability to scope complex technical initiatives, break them into manageable stages, and drive successful delivery.
• Strong understanding of solution architecture, APIs, software development, system integration, and production deployment practices.
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly to both engineers and business stakeholders.
• Strong customer-facing skills, including active listening, technical discovery, stakeholder management, and the ability to build trust with enterprise customers.
• Comfortable working independently and taking ownership in an environment where you may be the first dedicated technical representative for a region.
• Strong adaptability and curiosity, with enthusiasm for rapidly evolving AI technologies and emerging Voice AI applications.
• Experience working across international teams, cultures, and time zones is highly valuable.
• Familiarity with multiple Arabic dialects, including Egyptian, Gulf, Levantine, or North African varieties, is an advantage.
• Experience with speech recognition, NLP, AI voice agents, or related AI technologies is a strong plus.
• Knowledge of AWS, GCP, Azure, Docker, or Kubernetes is beneficial.
• Experience with telephony and real-time media technologies such as SIP, WebRTC, and WebSocket streaming is desirable.
• French language skills are useful, particularly for North African markets.
• Familiarity with enterprise procurement, information security, and regional data-residency requirements is an advantage.

• Opportunity to become the first dedicated technical presence for a regional market, helping establish the playbook and practices that future team members can build on.
• High-impact role combining Solutions Architecture, technical delivery, pre-sales engineering, and customer-facing innovation.
• Hands-on exposure to cutting-edge Voice AI, speech recognition, and AI agent technologies.
• Significant autonomy and ownership across customer implementations and regional technical strategy.
• Opportunity to influence product and research priorities through direct customer and market feedback.
• International, collaborative environment working closely with teams across EMEA and other global regions.
• Opportunity to build reusable patterns and playbooks that scale across future engagements.