Client Solutions Architect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Solutions Architect based in United States.

• Establish and lead a structured mentorship program for Client Solutions Architects, including individualized development plans, regular one-on-one coaching, and targeted development opportunities.
• Mentor architects on technical expertise, client relationship management, strategic thinking, solution design, communication, and technical presentation skills.
• Guide team members in cloud architecture, security frameworks, emerging technologies, advanced solution design methodologies, and architectural best practices.
• Lead technical workshops and knowledge-sharing sessions focused on complex problem solving, system integration, and innovative solution approaches.
• Review solution designs, technical proposals, and client presentations to ensure quality, strategic alignment, and adherence to technical best practices.
• Lead and coordinate infrastructure initiatives across multiple technical domains while establishing consistent standards for client infrastructure and security architecture.
• Maintain a deep understanding of each client's business objectives, strategic plans, technical environments, operational challenges, and critical infrastructure dependencies.
• Develop and maintain technology roadmaps that align IT investments with business goals, growth initiatives, and long-term technology strategies.
• Proactively identify, assess, and mitigate technology and cybersecurity risks before they affect client operations or business continuity.
• Serve as the primary escalation point for complex technical issues and client concerns, providing senior-level guidance and resolution.
• Build and maintain trusted relationships with clients and participate in client meetings as a strategic technical advisor.
• Partner with Client Success Managers to support client satisfaction, retention, renewals, and expansion opportunities.
• Collaborate with project management and service delivery teams to translate strategic technology plans into actionable implementation and migration roadmaps.
• Provide technical expertise during renewal and expansion discussions and help identify opportunities to optimize client technology environments.
• Drive measurable outcomes, including major strategic technology initiatives, roadmap milestones, technology optimizations, client assessments, and proactive risk mitigation.
• Contribute to industry thought leadership, continuous improvement, and other strategic initiatives as assigned.

• 6–9 years of progressive IT experience, including at least 3 years in enterprise client-facing roles and 5+ years within managed service provider environments.
• Strong expertise in cloud architecture, infrastructure strategy, cybersecurity, and emerging technologies.
• Current certifications such as Azure Solutions Architect Expert, AWS certifications, and/or CISSP are strongly valued.
• Strong knowledge of security and compliance frameworks, including NIST and CMMC 2.0.
• Demonstrated experience developing technology strategies and roadmaps that translate business objectives into actionable technical initiatives.
• Proven ability to assess complex infrastructure environments, understand critical dependencies, and proactively manage technology and security risks.
• Exceptional C-level relationship management skills and the ability to build credibility with senior business and technical stakeholders.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts clearly to technical and non-technical audiences.
• Strong mentoring and leadership capabilities, with experience developing technical professionals and improving team-wide capabilities.
• Strategic and analytical mindset with strong problem-solving and decision-making skills.
• Demonstrated ability to manage multiple client priorities while maintaining high standards for service quality and technical execution.
• Client-centric approach, strong ownership, collaborative mindset, and commitment to continuous learning and professional development.
• Ability to work effectively with Client Success, Project Management, infrastructure, and service delivery teams.
• Willingness to travel occasionally for on-site client meetings.

• Competitive base salary with performance-based incentives and commissions.
• Full-time employment with opportunities to work on complex enterprise IT and cybersecurity initiatives.
• Exposure to cloud architecture, security frameworks, emerging technologies, and diverse client environments.
• Continuous training, professional development, and opportunities for career advancement.
• Collaborative environment focused on solving complex technical challenges and delivering high-quality client outcomes.