About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role Purpose
The Outsourcing Senior Analyst supports the execution of the outsourcing framework. This role is responsible for conducting risk assessments, tracking KPIs, maintaining documentation, creating reporting, and ensuring compliance with regulatory and internal requirements.
Responsibilities
- Conduct ongoing risk assessments of outsourcing providers
- Monitor outsourcing arrangements to identify compliance gaps and risks
- Track, analyze, and report KPIs related to outsourcing performance
- Update periodically the Outsourcing register
- Support incident tracking and resolution by gathering and analyzing relevant data
- Maintain accurate and complete records of outsourcing activities
- Perform regulatory mapping exercises and document applicable requirements
- Support implementation of regulatory changes into outsourcing frameworks
- Identify control gaps and assist in developing remediation actions
- Prepare risk reports, summaries, and dashboards for internal stakeholders
- Support regulatory submissions and supervisory interactions as needed
- Undertake additional tasks and contribute to wider Enterprise Risk & Resilience initiatives as required
- Draft, update, and maintain policies, procedures, standards, governance documentation, and outsourcing registers
- Ensure documentation remains aligned with regulatory expectations and internal frameworks
- Support audit and regulatory review processes by providing required documentation
- Prepare regular and ad hoc reporting on outsourcing risks and performance
- Analyze data to identify trends, risks, and improvement opportunities
- Contribute to management reporting and presentations
Requirements
- 3–5 years of experience in risk, TPRM, compliance, outsourcing, or regulatory roles
- Strong analytical and organizational skills
- Experience in risk assessments, KPI/KRI tracking, and policy and procedure documentation
- Proficiency in Microsoft Excel and PowerPoint
- Experience with GRC platforms and data visualization tools
- Familiarity with financial services regulations and regulatory requirements
- Strong attention to detail and execution focus
- Good communication and stakeholder coordination skills
- Preferred: Mandarin language skills