About the company
Toast builds the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Enterprise segment sits at the center of Toast’s growth strategy, serving multi-unit restaurant brands, hotel groups, stadiums, and arenas.
Responsibilities
- Develop and drive the overall product design vision for the growth organization, aligning it with business goals and user needs.
- Build, mentor, and inspire a high-performing design team, fostering a culture of creativity, design excellence, and impact.
- Coach team members to continually improve their craft and deliver an exceptional experience.
- Leverage qualitative and quantitative research to inform design decisions and continuously improve product experiences.
- Use design to drive critical business metrics and KPIs.
Requirements
- 7+ years of experience partnering closely with Product, Engineering, and commercial/operational teams to deeply understand enterprise user ecosystems and translate those insights into a unified design strategy.
- Experience leading design across responsive web, native mobile apps, and dedicated hardware.
- Strong perspective on how emerging technologies and AI-driven automation can be embedded into high-volume, live operational environments.
- Curiosity and a desire to continuously learn and evolve.
- Experience conducting design reviews to promote a culture of feedback and growth.
- Growth mindset.
Conditions
- Hybrid work model that fosters in-person collaboration while valuing individual needs.
- Base salary range: Zone A $278,000 - $445,000 USD; Zone B $242,000 - $387,000 USD; Zone C $218,000 - $349,000 USD.
- Total rewards include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.