About the company
Pinewood.AI is looking for an experienced Product Manager to join our Product Team and help shape the future of our Automotive Intelligence Platform. This is a hands-on product role within a high-performing SaaS environment, focused on building software that sits at the heart of automotive retail operations.
Responsibilities
- Own and develop product areas within the Pinewood.AI platform, ensuring they align with customer needs, business objectives and overall product strategy.
- Build a deep understanding of automotive dealership operations and translate customer challenges into meaningful product opportunities.
- Lead product discovery activities, including customer interviews, user research, data analysis, market research and stakeholder engagement.
- Monitor market trends, competitive activity, emerging technologies and evolving customer expectations to help inform product strategy.
- Own and prioritize the product backlog, balancing customer value, commercial impact, technical considerations and delivery capacity.
- Define clear product requirements, user stories, acceptance criteria and measurable success criteria.
- Partner closely with Engineering, Architecture, QA, UX and Project Delivery to ensure requirements are understood and products are delivered effectively.
- Lead, coach and support Associate Product Managers and Project Delivery Managers, ensuring their work remains aligned with product priorities and delivery objectives.
- Contribute to product roadmaps and help communicate priorities, strategy and product direction across the organization.
- Use customer feedback, product data and business metrics to make informed product decisions and measure the impact of releases.
- Act as a key product partner for Account Management, Implementation, Partner Support, Engineering and other internal teams.
- Support product communications, including release plans, product updates, feature benefits and delivery timelines.
- Participate in feature reviews and sign-off, ensuring product changes meet customer needs, quality standards and business objectives.
- Build strong relationships with automotive dealers, customers, partners and manufacturers to understand real-world use cases and validate product direction.
- Represent the voice of the customer while balancing commercial and technical considerations in product decisions.
Requirements
- Previous experience as a Product Manager in a software, SaaS or technology environment.
- Experience in automotive retail, dealership operations, Dealer Management Systems (DMS), automotive technology or enterprise software.
- Experience with one or more relevant automotive product areas, such as vehicle sales, inventory, CRM, accounting, Fixed ops/service, parts, F&I, reporting or dealership operations.
- Strong understanding of the full product lifecycle, from discovery and research through delivery, launch and measurement of business value.
- Proven experience gathering, interpreting and prioritizing customer, user and business requirements.
- Strong ability to write user stories, define acceptance criteria and translate complex business needs into clear product requirements.
- Ability to think strategically about product direction, market trends and competitive positioning while remaining comfortable working hands-on with delivery teams.
- Experience leading, coaching or mentoring product, delivery or project-focused colleagues.
- Strong stakeholder management skills and the ability to manage competing priorities in a fast-paced SaaS environment.
- Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to use data and customer insight to support product decisions.
- Commercially minded, with a focus on customer value, business outcomes and measurable product impact.
- Highly organized, proactive and detail-oriented, with the confidence to make decisions and clearly communicate prioritization.
- Experience with tools such as Jira, Azure DevOps, Confluence, Figma or similar product and delivery platforms.
- Experience working in Agile environments, with familiarity with Scrum, Kanban, Lean or similar methodologies.
Conditions
- A very competitive salary
- Excellent bonus scheme
- Flexible mix of home and office working
- 4 weeks PTO
- 401k