ICEYE is the world leader in sovereign intelligence from space.
Owns the world's largest and most advanced SAR satellite constellation.
Founded and headquartered in Finland, with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Responsibilities
Own and resolve local IT issues across hardware, operating systems (Windows, macOS, Linux), printers and meeting-room systems, keeping daily operations smooth for the Lisbon team and visiting HQ staff.
Support FDE deployments at Portuguese Air Force locations (Alfragide, Sintra, Alverca) with secure laptops, peripherals, network connectivity and air-gapped workstation provisioning where required.
Proactively support and troubleshoot engineering and ground-segment IT systems, including Linux-based engineering workstations and local network infrastructure, to minimise downtime.
Manage local user access and permissions (Okta), maintain clear site documentation (procedures, configurations, vendor contacts, issue resolution), and handle a share of global IT requests via Jira Service Management.
Partner with the CEO and Head of People & Operations on the Class A office fit-out: structured cabling, AV, meeting-room kit and secure-area readiness for clearance-restricted workflows.
Work with ICEYE Oy IT and Security leadership so local infrastructure choices align with the global technical baseline (endpoint, MDM, network, identity).
Support the Local Security Officer on facility and secure-area technical requirements (network segmentation, air-gapped systems, secure-room technical setup) as needed.
Requirements
Hands-on experience in IT support, field engineering or systems administration in a corporate or engineering environment.
Strong troubleshooting across Windows, macOS and Linux.
Solid networking fundamentals (TCP/IP, DNS, DHCP, switching) and connectivity troubleshooting.
Experience supporting office IT equipment, collaboration tools (Google Workspace or M365), IAM platforms (Okta preferred) and Jira Service Management.
Comfortable working in a defence or aerospace environment with security-sensitive constraints.
Excellent written and spoken English and Portuguese.
Pragmatic, calm under pressure, comfortable with ambiguity and matrix reporting (IT, Security, CEO).
Ability to obtain and maintain a Portuguese national security clearance.