GRC Analyst

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

• Develop, maintain, and ensure adherence to security and compliance SOPs, internal documentation, and company-wide policies—particularly supporting SOC 2 and future framework adoption.
• Own and manage trust management platforms including documentation of controls, risks, vendors, and exceptions, and lead the implementation of AI agents to automate and improve the implementation of our controls framework and evidence collection to support it.
• Collaborate with Legal, Enterprise Applications, and Gusto counterparts to establish and maintain data governance policies (e.g., classification, retention, handling).
• Conduct ongoing internal risk assessments to identify exposure and control gaps; coordinate remediation plans with functional teams.
• Manage the third-party vendor risk program, including onboarding reviews, monitoring, and renewal assessments.
• Lead interactions with external auditors and regulatory bodies during compliance assessments (e.g., SOC 2 Type 2) and oversee responses to client security assessments and due diligence requests.
• Stay current on relevant compliance frameworks, laws, and regulations to ensure appropriate coverage and adaptability.
• Partner cross-functionally (e.g., Security, Legal, Engineering, Sales, IT) to implement scalable GRC processes, harmonize systems, and foster GRC understanding through employee enablement programs and KPI-driven insights.

• 8+ years of experience in governance, risk, and compliance within SaaS, ideally in the HCM, payroll, or fintech sectors.
• Bachelor’s degree in Business, Information Systems, or a related field.
• Strong understanding of SaaS business models, with experience implementing controls and policies in fast-paced, product-driven environments.
• Proven experience leading or supporting a SOC 2 Type 2 compliance initiative, including collaboration with auditors and cross-functional teams.
• Familiarity with compliance tools and platforms such as Optro, Vanta, Drata, Viso Trust, or similar.
• Demonstrated ability to translate complex GRC requirements into actionable, scalable processes.
• Excellent written and verbal communication skills, including the ability to educate and influence cross-functional stakeholders.
• A data-informed mindset, with the ability to use analytics to assess GRC performance and maturity.
• One or more relevant professional certifications: CISA, CRISC, or GRCP preferred; CGEIT, CRMA, or PMI-RMP are a bonus.

• All full-time employees receive competitive base pay, benefits, and equity (RSUs).
• AI is a fundamental part of how work gets done at Gusto; all team members are expected to actively engage with AI tools relevant to their role.
• Hybrid work: employees based in Denver, San Francisco, or New York City are expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).