About the company
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Responsibilities
- Own end-to-end demand forecasting accuracy across all categories and channels.
- Drive product availability as the primary business metric through optimized forecasting and replenishment strategies.
- Manage inventory health and Days on Hand (DOH) targets across warehouses and stores.
- Optimize stock allocation across stores and distribution centers.
- Lead forecasting enhancement initiatives through advanced analytics, AI, and Intelligent Demand Planning (IDP) tools.
- Balance service levels, inventory investment, and waste reduction to maximize profitability.
- Partner closely with Commercial, Operations, and Inventory teams to anticipate business needs and proactively plan capacity and stock requirements.
- Own the design, optimization, and performance of the UAE supply chain network.
- Optimize transportation flows, routes, network design, truck utilization, and contract structures.
- Identify opportunities to reduce logistics costs while improving service levels and fill rates.
- Lead warehouse and network optimization projects, incorporating automation and industry best practices.
- Proactively map and implement new operational flows and processes as the business scales.
- Serve as the primary point of contact for warehouse and transportation 3PL partners.
- Monitor and improve key contractual KPIs including: On-Time Delivery, Damage Rates, Service Compliance, Cost Efficiency.
- Maintain inventory accuracy targets through robust reconciliation processes between warehouse systems and operational platforms.
- Oversee cycle count programs and inventory controls across all distribution centers and across all tMart stores.
- Drive SOP compliance and continuous improvement initiatives across supply chain functions.
- Ensure optimal space utilization, stock positioning, and inventory valuation management.
- Lead supply chain innovation initiatives leveraging technology, automation, and data-driven decision making.
- Introduce external best practices to improve scalability, productivity, and operational efficiency.
- Build proactive planning capabilities that anticipate future business needs rather than reacting to operational challenges.
- Lead and develop Supply Chain and Distribution Center Teams.
- Build a high-performing organization with clear accountability, ownership, and succession planning.
- Establish and deliver shared OKRs across functions.
- Lead executive-level business reviews and strategic discussions with senior stakeholders and external partners.