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MiddleRemoteWarsaw

Product Analyst

D
Docplanner
Уровень
Middle
Формат
Remote
О роли

Описание вакансии

About the Company

Docplanner is a global healthcare platform, known in some markets as Doctoralia. We empower patients by giving them access to reviews and easy booking, and provide doctors with technology to manage their practices. We are leaders in 13 countries, with over 90 million patients trusting us monthly and 300k+ specialists using our product. We are backed by leading venture capital funds and employ over 2,500 people worldwide, maintaining a startup mindset.

About the Role

In this role as a Product Analyst at Docplanner you'll own the metrics and analytical direction for your product area, working directly with Product Directors to influence strategy and roadmap priorities. Your insights will drive real decisions: what we build, what we kill, and where we invest next.

This means the autonomy to dig into the problems that matter, challenge conventional thinking, and push for change when the data tells a different story. You'll define what success looks like, build the frameworks to measure it, and make sure every major decision is backed by solid analysis.

You'll work with a talented team of analysts, researchers, product managers, designers, and engineers who are obsessed with building the best product. Your analyses will directly shape Product strategy and influence how millions of patients and healthcare professionals experience Docplanner.

About the Payments Team

DP Payments is a sub-unit of two fully autonomous product teams, PMs, engineers and a designer — with the mandate and capability to work across virtually any app or repository in the Docplanner ecosystem. We're building a new revenue stream for the company, which means combining the maturity of a scale-up with the agility of a startup.

The Challenge

Payments has to live inside almost every app and view Docplanner has. We don't get the comfort of a greenfield or a clean separation, but we're held to the expectations of one. The challenge is to keep iterating fast inside a complex ecosystem of mature processes and products.

Responsibilities
  • Help product areas to strategically build the product: bring ideas for new growth opportunities based on your expertise, estimate the potential impact of such ideas and guide our strategy through metric frameworks and insights.
  • Work with higher management, business stakeholders and researchers to create and validate hypotheses from both a qualitative and quantitative perspective.
  • Create and maintain dashboards, analysis and forecasts related to our team’s main metrics.
  • Manipulate and transform large data-sets to bring new insights and perform root-cause analysis.
  • Collaborate with the Product team to test new features and validate hypotheses through experimentation and AB Testing.
  • Perform segmentation analysis to understand who our customers are and what are their main drivers to engage with our products.
  • Build, maintain and continuously evolve the analytics stack for a complex set of processes spread across many apps and technologies — centred on accepting and processing patient payments to doctors and clinics for their appointments.
Requirements
  • 3+ years of relevant experience in analytics, working with business KPIs and metrics, of which 2+ working closely with product managers and user research teams.
  • Proficiency in SQL (essential) and experienced with DBT.
  • Data visualization tools such as Tableau, PowerBI or similar (essential).
  • Event-tracking tools such as Google Analytics, Amplitude or similar (essential).
  • Python and its ecosystem of Data Science libraries.
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